Terms of use

What divno is and who is responsible for what

divno.rs (and divno.store) is an online classifieds platform for antiques, vintage and collectibles from Serbia and the former Yugoslavia. You can post a listing or a request (“Find me”), message others and share delivery and payment details.

The sale or swap contract is made between users. The seller is responsible for the accuracy of the listing, the existence and features of the item, and handing it over. divno is responsible for running its services but does not guarantee items, users or the outcome of a deal.

If you sell as part of a business — as a company, sole trader, or regularly for profit — you act as a trader. You must say so, and the Serbian Consumer Protection Act applies to your sales (complaints, withdrawal from distance contracts, etc.). Buying from a private person who is not a trader is not covered by that Act; general contract law applies instead.

New goods bought for resale may only be listed by registered traders, under the Trade Act. Your own personal, used and old things you can freely sell, swap or give away.

Selling regularly for profit — even under a “shop” name on Instagram or Telegram — is only allowed for a registered sole trader or company under the Trade Act (Art. 25). Trading without registration is an offence: a private person faces a fine of RSD 50,000 to 500,000 (Art. 69). That is why divno has only two statuses: a private person occasionally selling their own things, and a trader with a registration number (MB) and tax number (PIB).

Account

• You need an account for listings, requests, messages and dukats. Sign-in is passwordless: a code by e-mail, or via Google or Telegram.
• Accounts are for adults (18+). One person — one account.
• You are responsible for everything done from your account. Don't share access, and tell us right away if you suspect misuse.
• You can delete your account at any time and download your data first.

What you can list, and how

Antiques, vintage and collectibles, used household goods, books, records, toys, furniture, clocks, tableware, jewellery, clothing, tools and artworks — anything that is yours and legal to sell. You can sell, swap or give away.

• One listing — one item. A set sold only as a whole may go in one listing with one price.
• Photos must be your own (or used with the author's permission) and show the actual item. No recognisable faces of living people without their consent.
• State age, origin, maker and material only if you know them; if unsure, write “probably” or “unknown”.
• Clearly label replicas, reproductions and copies in the title. Passing off a copy as an original is fraud.
• Choose the right category. No duplicate listings, no re-posting to bump to the top, no posting from several accounts.
• Don't put phone numbers, addresses or account numbers in the listing text — use messages and the “Agreed” button.
• Only add a link from another platform (KupujemProdajem, Kupindo, eBay…) for your own listing. We take only the public data from that page and send buyers to the original.

What is not allowed

On divno you may not list, request (“Find me”) or swap:

• Food and drink, including alcohol and sealed collectible bottles, and food supplements — under the Food Safety Act even giving food away counts as placing it on the market. Empty bottles, tins and packaging are fine.
• Medicines, medical devices, narcotics and anything offered as a cure. Old pharmacy bottles and boxes — empty only.
• Tobacco and tobacco products, e-cigarettes and liquids. Pipes, cigarette cases, ashtrays and empty packs are fine.
• Firearms of any kind — including antique (pre-1900), deactivated, gas, starter, signal and air guns — their parts and ammunition, explosives, fireworks and self-defence items (sprays, stun guns, knuckle-dusters). Bladed weapons (sabres, bayonets, daggers) are not allowed for now either.
• Copies, replicas and imitations of decorations of the Republic of Serbia — even if labelled as replicas: making and trading objects that look like these decorations is prohibited (Act on Decorations of the Republic of Serbia, Art. 5). Genuine decorations — Serbian, Yugoslav, royal and foreign — may be listed, with provenance and an honest description.
• Live animals and plants.
• Items made from protected species (ivory, tortoiseshell, coral, furs and taxidermy of protected animals) without documents proving legal origin (CITES).
• Archaeological objects and anything found in the ground or water, including coins found with a metal detector. Under the Cultural Heritage Act such finds are state property (Art. 33), the finder must report them within 24 hours (Art. 31), and archaeological objects may never be permanently taken out of Serbia (Art. 108).
• Stolen goods and goods of unknown origin — including items from churches, monasteries, museums and archives without proof of lawful origin — forgeries, copies passed off as originals, counterfeit money and documents.
• Identity papers and documents with data of living people (ID cards, passports, driving licences, military and health booklets).
• Propaganda and items bearing symbols of Nazi, fascist and Ustaše organisations, and anything that spreads hatred or incites violence.
• Pornography, gambling, political ads, services and jobs, digital accounts, software and crypto, and anything that requires a permit you don't have.

If an item is designated cultural property or is presumed to have cultural value (preliminary protection), say so in the listing. Before selling you must notify the competent heritage institution of the intended sale, place, time and price: the state has a right of pre-emption and answers within 30 days; if it declines or does not answer, you may sell to someone else, but not on better terms than offered to the state (Cultural Heritage Act, Arts. 103–104).

Buying to take abroad? Cultural property may not be permanently taken out of Serbia, and only temporarily with a permit from the Ministry of Culture (Arts. 108–109). Items under preliminary protection need approval from the competent central heritage institution (Art. 110), and archaeological objects may never be permanently exported. For ordinary old things the law sets no special permit or age threshold; if an item looks valuable or very old, ask the competent museum or heritage institute before shipping. The seller and buyer, not divno, are responsible for the export.

Deals, payment and delivery

• Price, payment and delivery are agreed between the two of you. A swap is as valid a deal as a purchase.
• Delivery address and payment details (account, IPS QR, cash on delivery) are shared only after “Agreed” and only with the other party to that deal.
• Meeting in person or cash on delivery is safest. Don't pay strangers in advance, never share card codes, and don't open “payment” links someone sends you.
• An IPS QR payment arrives within seconds and cannot be reversed — like cash. The QR code from divno only fills in the payment order in your bank; no money can be taken without your confirmation. divno does not hold money and does not guarantee delivery. We show the QR code only to the buyer in that deal and warn if the account was added recently or the seller is new.
• Paid, but the item hasn't come or the seller isn't answering? Report the problem from the deal itself. Since the seller confirmed “Agreed” with you, all their listings are taken down at once while we check. In serious cases, also report it to the police — we cooperate with the authorities.
• When the buyer confirms that the item arrived, you both get dukats for a successful deal (once per pair of people).
• After confirmation, each side can leave one public review of the other: “all good”, “could have been better” or “bad experience” — for a bad experience, write what happened. The review appears on the profile, without the item name or price. The person reviewed can reply publicly once. Write truthfully and about the deal, without insults or personal data; we remove reviews that break this. Reviews earn no dukats.

Find me and dukats

• A request describes the item you want, with your top price and a deadline. The same rules as for listings apply — nothing from the banned list.
• Each request carries a pledge in dukats. If you cancel before anyone finds the item, or the deadline passes, the pledge comes back. If you withdraw after a hunter has found an item matching your description and price, the pledge goes to the first hunter who found it.
• Hunters report only real items they have seen and that can actually be bought. Fake finds and sham offers lead to loss of dukats and a ban.
• Dukats have no monetary value and are not a means of payment. They can't be bought, sold, exchanged for money or goods, or moved to another account. You get them when you join and for helping others; dukats gained by cheating are cancelled.
• Next to your name only earned dukats are shown (finds, successful deals), not the starting ones.

What is it? — appraisals by connoisseurs

• Appraisals are users' opinions, not an official expertise or a price guarantee. For designated cultural property, contact a museum or the heritage protection institute.
• If you would like to buy the item you are appraising, you must say so — everyone sees the “interested in buying” label. Deliberately undervaluing to buy cheaply is fraud.
• No dukats for merely answering. They come from “helpful” votes by others (up to a cap per answer), from the best answer, from hitting the real price, and from a correct “I'm sure”.
• A wrong appraisal costs nothing. Dukats are taken away only for abuse — spam, bought votes, fake appraisals — and then everything that answer earned is cancelled.
• If the asker doesn't pick a best answer within 14 days, their reward goes to the most helpful answer; if there are no answers, it returns to the asker.

Messages and conduct

• No insults, threats, discrimination or harassment.
• No spam, mass messages or advertising for other sites.
• Never ask for or send passwords, sign-in codes or card details.
• Don't publish other people's personal data (address, personal ID number, phone).
• No automated posting and no mass scraping of the site. Bring in your listings from elsewhere via “Connect a source”.

Your content and automatic translation

• The text and photos of your listing remain yours. By posting, you allow divno to show them free of charge on the site, in search and in link previews while the listing is active.
• We automatically translate listing and request texts into the site's other languages (Google Translate). Translations are labelled; the original is always available and prevails.
• We resize photos and strip hidden data (EXIF, location). We don't add watermarks.

Personal data

We collect only what the site needs to work: the e-mail or account you sign in with, the name you choose, listings, requests, messages and technical data (IP address, cookies for sign-in and language). We don't sell data. Only listings, your name and earned dukats are public; address and payment details go only to the other party after “Agreed”. Details under the Serbian Personal Data Protection Act are in the Privacy Policy (page /privatnost/).

Reports and measures

• Report a listing, request, question, appraisal or user breaking the rules with the “Report” button or via the contact in the “Operator” section. Reports are confidential: the author doesn't see who reported them.
• After a report for a forbidden item, fraud or someone else's personal data, the listing is temporarily taken off the site at once until we check it; for other reasons — after three reports from different users. The author gets a notification with the reason; while the check lasts, no deal or payment details are possible for that listing. If the report is unfounded, the listing returns and a single new report will no longer take it down. Anyone who repeatedly reports without grounds loses the ability to take listings down by reporting.
• divno reserves the right to hide or remove, without prior notice, any listing, request, question, appraisal or comment that breaches these Rules or the laws of the Republic of Serbia — even if no one has reported it.
• For breaches we may issue a warning, remove content, cancel dukats, or suspend or ban the account — in proportion to severity and repetition.
• We notify you of any measure without delay and with reasons; you can object within 15 days. In case of immediate danger (fraud, security) we restrict access first and then notify you.
• When we learn of illegal content, we remove it or disable access to it without delay (Electronic Commerce Act, Art. 18) and, where the law requires, inform the authorities. We comply with an inspection or court decision within the time limit it sets.

Liability

divno is an information society service provider within the meaning of the Serbian Electronic Commerce Act: we are not liable for content posted by users and are not obliged to check it in advance, but we remove illegal content as soon as we learn of it. We are not liable for damage caused by temporary unavailability of the site, force majeure or other users' actions, except in cases of intent or gross negligence.

Changes and governing law

• We may change these rules; we announce material changes on the site and by e-mail at least 15 days in advance. Changes in your favour and legal updates take effect immediately.
• The law of the Republic of Serbia applies. If you are a consumer, you keep the protection of the mandatory rules of the country where you live.
• We first try to settle disputes amicably; otherwise the court competent under the law decides.
• The Serbian version is authoritative; translations are for convenience.

Operator

Konstantin Stein, fizičko lice
Rakovac, Srbija
kontakt@divno.rs

Laws these rules rely on

Laws of the Republic of Serbia; original title and translation.

• Zakon o zaštiti potrošača („Sl. glasnik RS“, br. 35/2026) — Consumer Protection Act
• Zakon o elektronskoj trgovini — Electronic Commerce Act
• Zakon o oglašavanju — Advertising Act
• Zakon o odlikovanjima Republike Srbije („Sl. glasnik RS“, br. 88/2009 i 36/2010) — Act on Decorations of the Republic of Serbia
• Zakon o trgovini — Trade Act
• Zakon o zaštiti podataka o ličnosti („Sl. glasnik RS“, br. 87/2018) — Personal Data Protection Act
• Zakon o kulturnom nasleđu („Sl. glasnik RS“, br. 129/2021) — Cultural Heritage Act
• Zakon o oružju i municiji — Weapons and Ammunition Act
• Zakon o bezbednosti hrane — Food Safety Act
• Zakon o obligacionim odnosima — Law of Obligations